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Medical Center appoints new chief quality officer

Dr. Margaret Mikula has been appointed chief quality officer (CQO) for the Milton S. Hershey Medical Center and Penn State Medical Group practices. Mikula served as interim CQO following the departure of Dr. Andrew Resnick in July 2016. Mikula was previously the medical director of quality and safety for Penn State Health Children’s Hospital.

During Mikula's tenure as interim CQO, the Medical Center secured its second consecutive “A” grade for hospital safety from the Leapfrog Group. Under her leadership, the organization continued to implement many evidence-based initiatives hospital-wide, such as improving the recognition and outcomes of sepsis.

As an assistant professor of pediatrics and a faculty member since 2004, Mikula has chaired the multiple teams and committees related to quality and safety of care at the Children's Hospital. She helped institute the daily operations safety brief in the Children's Hospital. The daily briefing brings together physicians, administration and staff from across the hospital each day to proactively discuss and correct equipment, facilities, staffing and other issues that could affect the quality of care. Since its success in the Children's Hospital, the briefing is now an essential practice in the adult hospital.

Mikula is a graduate of Wayne State University, where she received a bachelor's degree in chemistry, and later earned her medical doctorate from Wayne State University School of Medicine. She completed a dual residency in internal medicine and pediatrics at Penn State.

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