Inclusion Academy, Experiential Learning: The Importance of Language Services in Healthcare. Bridging Communication Gaps
January 28, 2026, 7:30 am to 8:30 am
The Importance of Language Services in Healthcare: Bridging Communication Gaps
Clear communication is essential to quality care—and language should never be a barrier.
Join us for an important session on how Language Access Services at Penn State Health help ensure every patient is heard, understood, and respected—no matter what language they speak.
In this session, you’ll learn how to:
- Recognize the Language Access Services available at Penn State Health
- Understand the protocol for bilingual employees to become qualified medical interpreters
- Take action to access language services and support inclusive, patient-centered care
Whether you’re a provider, staff member, or simply passionate about equitable healthcare, this session will equip you with the tools to help bridge communication gaps and build trust with every patient.
7:30a – Registration
3:30p – Registration
Let’s make healthcare truly accessible—for everyone.
Add events
Penn State Health and Penn State employees can request access to add events to this calendar. Requests require access to Penn State Health’s Workfront, which requires a login separate from existing Penn State and Penn State Health accounts.
For posting events to the calendar, please use the following links.
- Access Request to post events to the calendar (Workfront login required)
- Calendar submission form (Penn State Access ID login; if access is denied then the Access Request form must be filled out to gain access.
If you do not have a Workfront login for the College of Medicine request forms, please see the instructions below on getting an account set up:
- Access instructions on Infonet (ePass login)
- Access instructions on Sharepoint (PSU login)