Global Human Resources system now includes option for identifying bilingual skills

Penn State Health is working to identify bilingual faculty and staff and those who are qualified or certified medical interpreters. Employees who meet this criteria will be listed in a new bilingual skill and medical interpreter credential feature in our Global Human Resources system.

Organizations with people who speak another language help increase cultural and language understanding, are more competitive in the job market and enhance success for both the bilingual professionals and the organization. Penn State Health has committed to learning the size of its current bilingual population and increasing it by at least 5%.

If you are a bilingual employee, we encourage you to self-identify in the Global Human Resources system. Employees who can demonstrate their ability to speak a language other than English will lead opportunities to assist patients with non-medical and medical needs as part of their daily work. This includes, but is not limited to, the Employee Interpreter Incentive Rewards Pilot Program that was announced on Jan. 30.

The health system’s Office for Diversity, Equity and Inclusion and the Penn State Health Language Interpreter Services Implementation Team are leading this initiative.

How to identify yourself as bilingual: 

• Select Global Human Resources (GHR) on the right side of your entity’s Infonet page.
• Click the Penn State Health ADFS
• Enter your Penn State Health login and password, if prompted.
• Click on Homepages in the upper left corner of the page.
• Select Infor Global HR.
• Under Employee, select My Profile.
• Select Talent Profile.
• Above the Skills section, select Create to open the Add Skill
• Use the skill search feature under Enter Skill And Rating to select the non-English language in which you are fluent.
• Use the Rating drop-down menu to rate your proficiency in the non-English language.
• Under Enter Skill Dates, enter today’s date in the Acquired
• All other fields in the Add Skill window may be left blank, if desired.
• Add Comments, if desired.
• Select Submit.

If you completed a prior bilingual identification survey, your information may already be in Global Human Resources. To edit your bilingual skill, double-click on the language to edit and update your proficiency.

How to identify yourself as a qualified and/or certified medical interpreter: 

• Select Global Human Resources (GHR) on the right side of your entity’s Infonet page.
• Click the Penn State Health ADFS
• Enter your Penn State Health login and password, if prompted.
• Click on Homepages in the upper left corner of the page.
• Select Infor Global HR.
• Under Employee, select My Profile.
• Select Talent Profile.
• Above the Credentials section, select Create to open the Add Credential
• Click on the credential search feature under Either Select Credential Or Enter Other. Type Certified Medical Interpreter or Qualified Medical Interpreter in the Description field above the list to quickly find your credential. Select it to fill the Credential field in the Add Credential
  • Please note: The certified medical interpreter credential only applies to those who have received a certification from either the Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters.
• Under the Credential Number and Dates section, enter your Credential Number.
• Under Original Credential Date, use the date search feature to enter the date you received the credential.
• Fill in the Expiration Date.
• Enter the Credential Source using the search feature under Either Select Credential Source or Enter Other Source. Type the source in the Description field to avoid scrolling through all the listed sources.
• Upload an electronic copy of your certification using the search feature under the File Name field under Attachment.
• Select Submit.

For questions or assistance, contact the Office for Diversity, Equity and Inclusion.

If you're having trouble accessing this content, or would like it in another format, please email the Penn State College of Medicine web department.