New Inclusion Academy podcast series helps employees strengthen culturally responsive care

Penn State Health’s Inclusion Academy is now offering podcasts as a new way to help employees deliver culturally responsive care.
The series explores different cultures and offers insights and practical tools to help employees connect more meaningfully with colleagues and patients. Each episode is approximately 30 minutes long. The first, “Using Cultural Vision to Build Cultural Competence, Humility and Safety,” was released on Aug. 25.
The discussion features Christina “Chris” Thompson, an intercultural educator and global justice and equity consultant with CultureVision, an online platform that trains medical professionals to confront bias, understand cultural differences and deliver inclusive care.
In the podcast, Thompson:
- Identifies the connection between cultural vision and health care inclusion
- Explains the importance of culturally responsive care in improving health outcomes
- Provides steps to provide equitable health care to all patients
“The discussion recognizes the important role that humility and empathy play in health care; the influence of cultural differences in patient care, and how religion, spirituality, traditions and customs can affect health care delivery,” said Hector Ortiz, program manager for Diversity and Inclusion. The podcast outlines steps employees can take to provide equitable health care to all patients.
New podcasts will be released the third Monday of each month. Upcoming episodes include:
- 18: “Cultural Differences and Social Determinants of Health: The Correlation between Cultural Differences and Inclusive Health Care Practices”
- 20: “Fostering Dietary Inclusion: Strategies for Respectful and Participatory Health Care Integration”
Other Inclusion Academy programs feature discussions, lectures and case studies led by subject-matter experts, many available online. Employees can earn certification by attending multiple sessions. Many programs also offer continuing medical education and Pennsylvania State Nurses Association credits.
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