Hershey Medical Center, Penn State College of Medicine launch operating plan

Deborah Berini, president of the Milton S. Hershey Medical Center, and Dr. Kevin Black, interim chair of Penn State College of Medicine, announced the implementation of an operating plan for Hershey Medical Center and the College in an email on Sept. 4:

“In July, Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine began not only a new fiscal year, but also began advancing our central role in Penn State Health through the implementation of an operating plan. With the evolution of the health system and the rapid changes occurring in our market, it is essential that we wisely invest our resources and time.

The operating plan allows us to focus on the most important work within our organization. The plan reflects a collaborative effort between our academic chairs and the medical center’s executive team to establish the key activities and targets we will pursue to fulfill our mission as an academic health center and achieve the system’s larger strategic goals during the 2020 fiscal year.

The operating plan will be managed in conjunction with the fiscal year and aligns our work under four strategic imperatives – quality and patient experience, people, access and financial performance. Our clinical chairs and managers will share more details about the plan, its implementation and how you will be expected to incorporate it into your work routine during your faculty or staff meetings. In the meantime, this document should help answer your initial questions.

Moving forward we will closely monitor our progress on the operating plan through distinct measurements of success. What has been achieved, or not achieved, will be evaluated on a regular basis and will inform the development of next year’s plan.

Just as our research and education missions are joined together with our clinical mission, our ability to implement this plan relies on a collaborative effort. Thank you in advance for your role in our continued success.”

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