Penn State transitions to Microsoft Multifactor Authentication Oct. 17

Penn State will transition from DUO to Microsoft Multifactor Authentication, a new identity verification method, on Tuesday, Oct. 17. This change will affect all Penn State College of Medicine employees and Penn State Health employees who use a University account and any affiliated sites. Multifactor authentication for Penn State Health sites is not changing at this time.

To access University-affiliated sites, such as PSU Outlook, Canvas or LionPATH, enroll in the Microsoft Multifactor Authentication app by Tuesday, Oct. 17. Do not uninstall DUO, as Penn State Health systems and some University systems will still require it.

Enrollment instructions

1. Open a Google Chrome internet browser.
2. Launch a new incognito browser window:
   1. Windows: Ctrl + Shift + n
   2. Apple Macintosh: ⌘ + Shift + n
3. Navigate to psu.edu/mfa.
4. Click the Enroll in MFA
5. Login using your Penn State University account credentials.
6. Read the introductory information on the page and click the radial button by I am ready to enroll by adding and registering my devices.
7. Click the Submit
8. You will be directed to an article that provides the steps to register your devices.
9. It is recommended that you register more than one device.

• If you encounter a disruption while registering, wait a few minutes, open a new browser and navigate to microsoft.com/security-info to restart the registration process.

For assistance, contact the Service Desk at 833-577-4357 or use the IS Portal to submit a service request.

If you're having trouble accessing this content, or would like it in another format, please email the Penn State College of Medicine web department.