Share interpretation services with patients and visitors
If you see a patient or visitor who needs assistance with medical interpretation or nonclinical translations, direct them to call your hospital’s Interpreter Services office. This is just one way you can help support Penn State Health’s organizational goal of increasing patient experience scores.
Medical interpretation
Call Interpreter Services to request:
- A LanguageLine interpreter through video chat or phone.
- An in-person interpreter. Must be scheduled in advance.
- Patients should not call LanguageLine directly.
Interpreter Services:
- Hampden Medical Center: 717-981-8134
- Holy Spirit Medical Center: 717-763-3082
- Lancaster Medical Center: 223-287-8204
- Milton S. Hershey Medical Center: 717-531-6311
- Joseph Medical Center: 484-955-5168
- Medical Group: Call practice site manager where patient received care
Nonclinical translations
For translations of signs, menus and nonclinical documents and conversations, suggest that they try Google Translate. The free service translates more than 100 languages.
Download the app on Google Play and the App Store.
Note: Google Translate is not 100% accurate, so it should not be used for medical interpretation.
If you're having trouble accessing this content, or would like it in another format, please email the Penn State College of Medicine web department.